Cultural mediation

The Opera Universitaria facilities welcome more than 1100 students from over 80 different countries every year. In this context, the concept of coexistence varies from person to person.

Supporting and encouraging peaceful coexistence is the driving force behind the decision to open the Mediation Office.

Accommodating such a large number of people does not just mean opening the doors of a room. The Mediation Office offers continuous support to the guests of the facilities throughout their stay, to help create a relaxed climate and a peaceful social life within the facilities. The service is based on the principles of inclusion and tolerance, and on the understanding of different approaches and lifestyles.

Residents of the Opera Universitaria facilities can turn to the Mediation Office at any time: mediators support them in their daily problems, in resolving conflicts, and provide them with the required information or direct them to the relevant offices/agencies.

This service is also responsible for training the residents and giving them the correct information about community life, the management of the facilities and the common good, recycling and the various services offered by Opera Universitaria