Cultural mediation

The Mediation Office provides ongoing support to guests throughout their stay, in order to create a relaxed atmosphere and peaceful social life in the facilities. The service is based on the principles of inclusion and tolerance, understanding of different models and lifestyles.
Residents of the Opera Universitaria facilities can contact the Mediation Service at any time: mediators will help them with their daily problems, resolve conflicts, provide them with the information they need or direct them to the relevant offices/agencies.
The Mediation Service is in charge of introducing the residents to and providing them with the correct information about community life, the management of the residences and the common good, rubbish collection and the various services offered by the Opera Universitaria.